
Not sure if this is the proper place for a cell phone discussion. But since smart phones have become such an integral part of any freelancer's life, I figured I can't be too far off the mark.
I've been an iPhone/AT&T user for the past year and a half (yes, I'm still under contract). I previously owned a Blackberry also with AT&T. I was reasonably happy with the Blackberry until the keyboard started to die - timed perfectly with the launch of the iPhone 3G. I didn't want to be that dork on line when it first launched, but the tech gods transpired against me with that keyboard issue, so I manned up and cashed in 4 hours of my life for a new iPhone.
No need for me to add my two cents on the iPhone - that issue has been beat to death. It had it's problems, but every cutting edge electronic device does. I have to admit that I really liked the phone over all and even warmed up to the virtual keypad, which I prefer to a real one now.
My issues aren't so much with Apple as they are with AT&T (or maybe they are with Apple for teaming up with AT&T). Simply put; their service in New York City blows. I've been a cell phone user since the mid 90's. I skipped the beeper thing and went straight to a cell phone to be more available to my clients that wanted to book me. My first phone lasted 6 hours per charge, and that was in stand by mode. Actually using the thing didn't help that number. Oh, and it didn't have a voice mail option. You either got the call or you didn't. Texting? Umm... no. And when I did get booked, I would reach into my other pocket to pull out my Palm Pilot to record the booking. Techno geek 101 stuff. Did it work? Sometimes. Service was lousy, calls were dropped all the time and you really wouldn't rely on your phone. It was more of a glorified toy and a bonus if it worked.
Fast forward to today and... it's like 1997 all over again. At least the Palm Pilot can now make calls as a Pre on Sprint. But I bought an iPhone with AT&T. Clearly AT&T has been socking away the millions upon millions they have been making under the mattress. Service has become dismal. Just try making a phone call in midtown anytime after 4:30pm on a weekday. This has been going on for close to a year. I recently read that AT&T has acknowledged their bandwidth problem and are promising to invest billions into improving their network. I guess all those expiring iPhone contracts has finally gotten someone's attention.
But alas, I'm falling on my sword and eating my $87 penalty for bolting. You can get a Droid online for $50 with Verizon service on Wirefly.com or Amazon.com. Put the two numbers together and you still have a great deal. I kind of feel that Verizon is the Microsoft of wireless. A generic, monopolistic giant. But you know what? Their service works. The Droid (that comes with Google cred) arrives via FedEx tomorrow for an additional eight bucks. Can't wait... my review coming soon...
Bu-buy AT&T!!
UPDATE (5/18/10)

Crappy photo courtesy of the iPhone
OK, the results are in... I've been using the Droid for several month now and have a good feel for what it is and what it isn't.
First the bad news; my first Droid was defective (the two layered screen must have had a leak in it somewhere. Dust slowly started penetrating in between the two layers clouding up the view. Motorola replaced it with a "like-new" factory refurbished unit that went through a "40 point inspection". That unit was defective as well (screen went blank after receiving a call - no way to hang up). So I returned that one and received another "like-new" unit. Pictures taken with the camera are lo-rez. Back to the factory you go. I'm waiting on my next replacement unit. OK - so there might be a quality control problem going on over there. Either that or I fall into the unlucky department.
But in comparison to the iPhone there is one other more tangible area that is missing that all users will be able to relate to. I knew this one was coming and it was as bad as I felt it would be. Nothing compares to iTunes. Neither the factory installed music player nor the myriad of other options from the Apps store come close. You can't even get a high quality set of headphones that double as a phone headset. They just don't exist. Weird. There are probably 50+ units out there for the iPhone.
Now the good stuff. My Droid makes phone calls and does that really well. Seems like that's not asking for much, but once again, just ask any iPhone user in New York what they would do to get that kind of service. I love the fact that calls do not drop - ever. As a PDA, works great. Google email and maps integration is head and shoulders above the iPhone. This is were Anroid software really shines. The processor on the phone is snappy and the physical keyboard really comes in handy for longer emails.
The verdict? The Incredible. What? Oh yeah, forgot to mention my brother just bought an HTC Droid Incredible. Faster and more sophisticated the my Motorola Droid. While I haven't officially put it through it's paces, I find it to be a next generation of my phone (that has been on the market for a whopping 6 months). Good thing that Google has multiple partners all competing to create the best platform! Here is a link to a current review of the Incredible: http://j.mp/incredibledroid